Post-acute Care and Rehabilitation
In 2012, TVM Capital Healthcare conceptualized and invested in CMRC, which is now the UAE’s leading dedicated medical care and rehabilitation service provider for patients requiring short-term comprehensive rehabilitation and long-term care for patients with chronic illness or injury. rehabilitation and long-term care. CMRC is currently the sole stand-alone, privately-held facility to provide such care to UAE residents. CMRC tailors its care services to meet the individual treatment needs of every individual patient and encourages family members’ involvement in the patient’s treatment plan. CMRC offers both in-patient services at its medical centers (except at its Dubai facility), and outpatient therapy, where patients follow a rehabilitation program after discharge. CMRC has facilities in Abu Dhabi, Al Ain and Dubai which opened in 2014, 2015 and 2017 respectively. CMRC achieved re-accreditation by the Joint Commission International, JCI, in December 2018. CMRC is also CARF accredited, CARF accreditation signals a service provider’s commitment to continually improving services, encouraging feedback, and serving the community.
CMRC employs 500 (414 in 2017) people in total, (259 in Abu Dhabi, 130 in Al Ain and 5 in Dubai, 106 in KSA). In addition, CMRC has completed the facility in KSA, the licensing process is ongoing and shall be finalized in Q1 2019.
The number of inpatients admitted for the year 2018 (294) is growing steadily compared with 2017 (181), the opening of the Dubai facility in 2017 and increased demand in Abu Dhabi and Al Ain led to a significant increase of 54% in outpatient visits to 26,171 in 2018 (13,321 in 2017).
In the first quarter of 2019 the new clinic in Dharan, KSA, was operational and admitted first patients.
CMRC is replaced all equipment containing refrigerant R44 with non-ODS refrigerants, to comply with regulations. Since January 2018, CMRC has seen a 100% reduction in ODS storage.
CMRC has programs to reduce waste, water, electricity and fuel consumption to align with an initiative driven by the Abu Dhabi Department of Health. Due to the growth of the business, the resource utilization increased slightly compared to last year.
CMRC periodically engages with local organisations and regulatory bodies, including the Abu Dhabi Quality and Conformity Council, the Ministry of Islamic Affairs, Red Crescent and Etisalat, schools, social support services. In addition, CMRC supports local organizations & community through philanthropic donations, supporting local procurement, health screening initiatives, charity and health education initiatives. The Centre has donated approx. 20,466 hours on pro bono health promotion, health services and education and conducted 11 events in 2018. In addition, CMRC s donated several hundred thousand USD in pro bono care to patients who either lack health insurance coverage and/or financial resources needed for their clinical care.